FAQs
What types of instruments do you sell?
We specialize in high-quality guitars (acoustic, electric, and classical) and pianos (digital and acoustic). All instruments are sourced from trusted brands known for their craftsmanship and sound quality.
Are your instruments brand new?
Yes, all instruments sold at Instrumental Emporium are brand new, authentic, and covered by the manufacturer’s warranty.
Do you offer any warranties?
Yes, every instrument comes with a standard manufacturer’s warranty. The warranty period and terms vary by brand. Please check the product page or contact us for specific details.
Can I return an instrument if I’m not satisfied?
Absolutely. We offer easy 14-day returns on most items. Instruments must be returned in original condition with all packaging. Please see our Returns Policyfor more details.
Do you offer free shipping?
We offer free standard shipping on orders above $5000. For orders below that amount, shipping fees will be calculated at checkout.
How long does delivery take?
Delivery times typically range from 3–7 business days, depending on your location. You’ll receive a tracking number once your order ships.
Do you ship internationally?
Currently, we only ship within the United States. We’re working on expanding to international markets soon.
Can I track my order?
Yes! Once your order has been shipped, you’ll receive an email with a tracking link so you can follow your delivery in real-time.
Is your website secure for online payments?
Yes. Our site uses SSL encryption and all transactions are processed through 100% secure and trusted payment gateways like Stripe and PayPal.
Which payment methods do you accept?
We accept all major payment methods including Visa, MasterCard, American Express, PayPal, and Apple Pay.
Can beginners find suitable instruments here?
Definitely! We offer a wide range of beginner-friendly guitars and digital pianos with recommendations on each product page. Feel free to contact us for personalized suggestions.
Do you offer instrument setup or tuning services?
While we don’t offer in-house setup or tuning, many of our guitars and pianos are factory-calibrated and ready to play out of the box. For advanced setup, we recommend visiting a local technician.
Quality Guarantee
Crafted to Last – Premium Quality Instruments You Can Trust.
Easy Returns
Hassle-Free Returns for Complete Peace of Mind.
Shipping & Delivery
Fast, Reliable Shipping Right to Your Doorstep.
Secure Payment
Crafted to Last – Premium Quality Instruments You Can Trust.